As well as the 'manned' help
desk SoftSols Group can also provide an enhanced online support service
via PC Anywhere or Citrix. In some circumstances we are also able to adapt
to other on-line support products.
SoftSols Group can securely dial into your system and provide online
assistance with support issues. Online support can significantly decrease
the time taken from call to resolution, reducing time and frustration for
all involved. Please contact support@softsolsgroup.com